Refund and Returns Policy

Overview

This Refund and Returns Policy explains the conditions under which animalstyle will accept returns, issue refunds, or provide exchanges for products purchased through our website.

Eligibility for Returns

Time Frame

Requests for a return must be submitted within 30 days of the delivery date. Returns received after this period will not be eligible for a refund or exchange.

Condition of Returned Items

To be accepted, returned items must be:

• Unused, unworn, and in their original condition.
• In the original packaging, including any tags, labels, and accessories.
• Accompanied by the original receipt or proof of purchase.

Products that are damaged, altered, or missing components are not eligible for return.

Return Process

How to Initiate a Return

To start a return, please follow these steps:

• Contact our support team at [email protected] within the 30‑day window.
• Provide your order number, the items you wish to return, and the reason for the return.
• Our team will issue a Return Merchandise Authorization (RMA) number and give you instructions for shipping the items back to us.

Refund Method

Refunds will be processed using the original payment method within 10 business days after we receive and inspect the returned items. Shipping charges are non‑refundable unless the return is due to an error on our part.

User Responsibilities

Customers are responsible for:

• Ensuring that the return request is submitted within the specified time frame.
• Packaging the items securely to prevent damage during transit.
• Paying any applicable return shipping costs unless the return is a result of a defect or error by animalstyle.
• Providing accurate contact information so that we can communicate about the status of the return.

Legal Disclaimers

animalstyle reserves the right to refuse any return that does not meet the criteria outlined in this policy. This policy does not affect any statutory rights you may have under applicable consumer protection laws.

Contact Information

Email: [email protected]
Phone: +1 (405) 695-0780
Address: 4663 North Sunset Lane, Oklahoma City, Oklahoma 73159, United States